Roman Creative LLC (dba Roman Digital) | Privacy Policy

Roman Creative LLC, doing business as Roman Digital ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services or receive communications from us, including SMS messages.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email, phone number, business name
• Business Information: Details you provide about your company, services, and marketing goals
• Scheduling Data: Appointment and consultation details
• Technical Data: IP address, device info, cookies, browser type
• Messaging Data: SMS opt-in/opt-out status, delivery confirmations, timestamps

2. How We Use Your Information

We use your information to:

• Provide our marketing and advertising services
• Schedule and manage consultations and appointments
• Send reminders, account updates, and service notifications (including via SMS)
• Respond to your requests and support inquiries
• Improve our website and communications
• Maintain compliance with legal and telecom regulations

3. SMS and Mobile Messaging

If you opt in to SMS messages from Roman Digital, we may send you appointment reminders, account and service updates, responses to your inquiries, and occasional promotional messages. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of data sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We use authorized messaging service providers solely to deliver our communications.

4. How We Share Your Data

We do not sell or rent your personal data. We only share your data with:

• Trusted service providers who help us deliver our services (e.g., CRM, email/SMS platforms, cloud hosting)
• Legal authorities when required to comply with law or protect our rights

All service providers are contractually bound to protect your data and use it only as instructed by us. This sharing never includes SMS opt-in data or consent, as stated in Section 3.

5. Data Retention

We retain your personal data only as long as necessary to provide our services and meet legal or regulatory requirements. You may request data deletion by contacting us at kendra@romandigital.co.

6. Security

We use industry-standard security measures to protect your personal information. No system is 100% secure, but we continuously monitor and update our protections.

7. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information
• Request data deletion
• Opt out of marketing communications
• Withdraw consent for SMS at any time by replying STOP

Contact kendra@romandigital.co for all requests.

8. Children's Privacy

Our services are not intended for individuals under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Effective Date. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Roman Creative LLC (dba Roman Digital)
kendra@romandigital.co